How to promote innovation?

Every month, ASQ – American Society for Quality selects a quality-themed topic for Influential Voices bloggers to discuss as part of a round table. The October  topic is: How can employers leverage quality to invite innovation? Here is my answer: It is well known that innovation is an important driver of Read more…

The Global State of Quality – 2016

The 2nd Global State of Quality is here! This new iteration of the 2013 research provides an analysis of nearly 1,700 companies. The research results are included in the qualitative and quantitative Discoveries 2016 report, which addresses topics important to enhancing quality, including the influence of the customer, trends in industry Read more…

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